Privacy Policy
How Greener Pastures Group, LLC (“GPG,” “we,” “us”) collects, uses, protects, and discloses personal information and operational data across our websites, services, and digital platforms.
Privacy Notice Summary
We never sell your personal information or share it with third parties for cross-context behavioral advertising.
We apply technical and organizational safeguards including TLS encryption, access controls, and security logging.
You can access, correct, or request deletion of your personal data in accordance with California CCPA/CPRA & applicable privacy laws.
Scope & Services Covered
This Privacy Policy applies to personal information and operational data collected by Greener Pastures Group, LLC, doing business as GPG Advisers and GPG Managed Services (“GPG,” “we,” “us,” or “our”), when you interact with us, visit our websites, use our client portals, or consume our Network Managed Services (NMS), Energy Managed Services (EMS), advisory services, and digital solutions (collectively, the “Services”).
By using our Services or interacting with us, you acknowledge the data practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with GPG, we collect information directly from you, automatically through your use of our Services, and from third-party partners.
Information You Provide Directly
- Account Credentials & Profiles: Name, work email address, phone number, company/employer, role, and login credentials.
- Communications & Inquiries: Messages, support tickets, form entries, feedback, and correspondence.
- Operational & Client Records: Site data, equipment configurations, maintenance logs, and utility metrics provided for service delivery.
Information Collected Automatically
- Log & Security Data: IP address, access timestamps, system activity, security audit logs, and pages visited.
- Device Information: Operating system, browser type, device identifier, and network connection parameters.
- Usage & Telemetry Data: System interaction metrics, features accessed, and session performance.
How We Use Your Information
We process information for legitimate business purposes, including:
- Service Provisioning & Operations: Operating, delivering, maintaining, and enhancing our network, energy, and digital services.
- Identity & Access Management: Authenticating users, enforcing account security, and managing role-based access controls.
- Customer Support & Communication: Responding to technical inquiries, support requests, billing notices, and system alerts.
- Security & Abuse Prevention: Monitoring system integrity, detecting security incidents, preventing fraud, and protecting user accounts.
- Legal & Regulatory Compliance: Fulfilling statutory obligations, responding to valid legal requests, and enforcing terms of service.
Data Security & Governance Safeguards
GPG maintains industry-standard technical, administrative, and physical security measures designed to protect information from unauthorized access, loss, or disclosure.
- Encryption of data in transit using Transport Layer Security (TLS/SSL).
- Role-based access governance and least-privilege administrative controls aligned with NIST principles.
- Continuous system monitoring, logging, and security auditing.
Data Retention & Storage
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, resolve disputes, and satisfy legal and audit requirements.
Your Privacy Rights & Choices (California CCPA/CPRA)
Depending on your jurisdiction (such as California), you may have specific statutory privacy rights regarding your personal information:
- Right to Know / Access: Request details on the categories and specific pieces of personal data collected about you.
- Right to Delete: Request deletion of personal information, subject to legal and contractual exceptions.
- Right to Correct: Request correction of inaccurate personal data.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
International Data Transfers
Our systems and services are hosted in the United States. If you access our Services from outside the United States, your information will be transferred to and processed in the United States under U.S. data protection standards.
Third-Party Links & Integrations
Our Services may contain links to external third-party websites or services. GPG is not responsible for the privacy practices or content of third-party platforms.
Children’s Privacy
Our Services are enterprise business solutions and are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. The revised Policy will be posted with an updated “Effective Date.”
How to Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us:
Greener Pastures Group, LLC d/b/a GPG Advisers and GPG Managed Services
Privacy Office Email: privacy@gpgadvisers.com
Support Email: support@gpgms.com
Address: 2211 Michelson Drive, Suite 900, Irvine, CA 92612