GPG Managed Services
Designing, implementing, and managing real estate technology and operations strategies that deliver long-term value through advanced network and energy managed services.
Quinn Munton
25+ years in real estate operations, infrastructure engineering, BAS, and energy management across commercial, retail, and hospitality sectors.
Vitor Acioli
10+ years delivering technology solutions, strategic planning, system design, and operational optimization.
David Christiansen
20+ years implementing technology across retail, office, higher education, healthcare, and industrial properties.
Network Managed Services
Continuous monitoring, management, and optimization of tenant common area networks (TCB), public Wi-Fi, firewalls, switches, and access points for shopping centers and commercial properties.
Core Services
- •24/7 call center support & ticket tracking
- •Platform, hardware, software & connectivity maintenance
- •User training & onboarding
- •Comprehensive network documentation storage
- •Regular status & infrastructure review meetings
- •Authorized third-party repair coordination (up to $1,000 per incident)
Service Level Agreement Highlights
Severity 1 (Critical)
No connectivity, firewall/switch/controller loss, ≥3 APs down, security incidents
Target response: 2 hours (4 hrs on holidays) • Updates every 4 hrs
Severity 2
Sporadic connectivity, multiple users affected
Target response: 4 hours • Daily updates
Severity 3
Individual device / <3 APs offline
Target response: 8 hours • Updates every 2 business days
Support: edens@gpgms.com • (855) 243-5734 • https://edens.help.gpgms.com
Energy Managed Services
Real-time monitoring, fault detection & diagnostics (FDD), analytics, and optimization of building automation systems (BAS), HVAC, lighting, and energy usage across portfolios.
Key Capabilities
- ✓Real-time performance measurement & benchmarking
- ✓Proactive fault detection before failures occur
- ✓Peak demand management & load shedding
- ✓Portfolio-wide cost trend & savings reporting
- ✓Quarterly executive summaries & custom dashboards
Sample Fault Detection Insights
| Issue | Asset | Est. Cost |
|---|---|---|
| Cooling ON / Fan OFF | RTU12 | $446 |
| Cooling Failure | RTU16 | $159 |
Contact Us
Reach out for more information about our Network or Energy Managed Services.
Corporate Office
GPG Managed Services
2211 Michelson Dr. Suite 900
Irvine, CA 92612
Email: info@gpgms.com
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